Application of an Analytical Hierarchy Process to Prioritize the Factors Affecting ERP Implementation

An enterprise resource planning (ERP) system is an integrated software solution, The very fact that about 6070% of all ERP implementations in organizations around the world end up in a failure or meet their end prematurely calls for a serious look into the factors leading to such results of implementing a powerful integrating tool such as an ERP system, Literature review also shows that the AHP is the preeminent slant among the various methodologies applied to ERP projects in the past for prioritizing the attributes. Hence, in this paper we have applied the analytical hierarchy process (AHP) to Factors affecting ERP implementation. The model is based on the analysis of quality issues that affect a implementation process. To understand some criticalities of the model, a survey based on Analytic Hierarchy Process was carried out. Two sets of expert were selected i.e. End user and Third party vendor. On the basis of the results obtained, the epitome of findings is discussed.